Marin County Free Library — Technical Services

Marin County Technology Users Group
Dec. 13, 2001, 8:30 a.m. to 10:00 a.m.

Novato Library Meeting Room

Topics:
  1. Updates
    A. New Tech Support problem-tracking site
    B. New project request procedures are coming! (Jan. 1)
        Hand out form...
    C. Other news?
    D. We are busy again, bear with us
    E. DNS problems and recent outages
        Our secondary DNS is not working!
  2. Printer Troubleshooting
    A. This is one of the most complex computer problems
        We start now, but let's keep working on this
    B. Printers, the Printer Folder, and doing a
        "printer test page"
    C. Local printers vs. Network printers
    D. Parallel printers and Serial printers (Okidatas)
    E. Printer troubleshooting list
    F. Epson receipt printers (ETerm32 and Windows 2000)
  3. More news!
    A. MillCirc is installed everywhere now
        Libby will schedule startups, but...
        Printing problems have NOT been solved!
    B. We have passed through the 250 computer barrier!
    C. MCFL T/S TSO is now supporting the
        Marin Literacy Program
        8 computers in 4 locations


Tech Support Info Home
Created Dec. 12, 2001 dtm