Marin County Free Library — Technical Services

  Marin County Technology Users Group
   Aug. 8, 2002, 8:30 a.m. to 10:00 a.m.

Novato Library Meeting Room

  1. Updates
    A. Novato Library beginning major remodel
    B. Group 1 PCs arrive, 2 on order,
       3 going in next week (list)
    C. Public Internet stations: Paltalk, RealAudio,
       and viruses
  2. The uplanned-planned outage (Saturday, Aug. 3)
    A. Description of outage (info-gathering)
    B. Network topology, best guess
    C. Review of procedures for outages
    1. Ping the Library Online Server
    2. MillCirc Offline
    3. Emergency Dial-up (4)
    4. Staffing outages when possible  

    C. Revised Troubleshooting flowchart
    to include Library Online's IP
  3. Training and informational issues raised:

Tech Support Info Home
Created Aug. 8, 2002 dtm