Marin County Free Library — Technical Services

  Marin County Technology Users Group
   Apr. 10, 2003, 8:30 a.m. to 10:00 a.m.

Novato Library Meeting Room

  1. Updates
    A. Tech Support (and Techserv) phone number changes
       (and FAI, SNO, CMA 446- numbers)
    B. Windows 2000 for all staff PCs complete
    C. Reminder: VNC software being installed on circ PCs
    D. Reminder: Project request forms --
       to Libby and David
  2. Topics
    A. Draft of new Troubleshooting Worksheet (PDF 52 KB)
       as compared to old version (GIF 62 KB)
    B. Spyware
       i. PC Mag article,
       "Spyware—It's lurking on your machine"
       ii. IST's list of problem software
       iii. Our ideas on problem software
        a. Outlook add-ons (e.g., "Hotbar," stationary)
        b. File sharing upstream (e.g., "Morpheus:quot;)
        c. Compromising privacy on public machines
          (Xupiter, Gator, Messenging clients)
    C. Lynx (text) browser
    D. New public-PC security feature:
       PWB's "Manage IE" utility
  3. Training and informational issues raised:

    Tech Support Info Home
    Created Mar. 13, 2003 dtm