Marin County Free Library — Technical Services

  Marin County Technology Users Group
   October 9, 2003, 8:30 a.m. to 10:00 a.m.

Novato Library Meeting Room

  1. Updates

    A. Trend AV: Red Icons and "Synchronization Failed"
       messages(646 is current pattern)
    B. New PCs: STB done yesterday
    C. Group 2/3 (19 PCs) expected 10/13 (MCI)
    D. Windows 2000 for public PCs (floppy issues)
    E. Outlook passwords (change coming soon)
       IST: 8 char, alpha + num
       VPN and Outlook ("NT domain")

  2. Topics
    A. LibOnline version 3 report
       (No demo) MSXML, pretty buttons
     
    B. New troubleshooting procedures:
       Troubleshooting Worksheet not affected, but
       no external sites can be pinged.
     
       Google and MARINet (web) searches
       can replace pinging
    (demo)
     
    C. Recent (and convincing) Internet Scams:
        "Form Hijacking"
     
    D. Deep Freeze Demo that works!
    1. Enterprise edition
    2. Can install, monitor from console
    3. Demo of 2 units in Nov-Lab!
  3. Training and informational issues raised:



    Tech Support Info Home
    Created Oct. 8, 2003 dtm