Marin County Free Library — Technical Services

  Marin County Technology Users Group  
   Nov. 13, 2008, 8:30 a.m. to 10:00 a.m.

South Novato Library

  1. Updates

    1. Calling in all the blackboards from the workshops, Tech Support will collect to return to OPL
    2. ADA stations: single configuration, waiting on FAI, MCI and NOV
    3. New Stuff Report:
      • Group 1 PCs out, Group 2 here
      • All color printers installed
      • Receipt printers almost done (1-sno, 1-nov)
      • Left to do: FSMs, Monitor arms, scanners, Group 3 PCs
    4. Progress on other updates (MC, SP3, Office, PWB, VLC, AR9) is "Steady" (show them the big board)
    5. Self Check e-mail receipts project: waiting for Innovative, est. 1 year
    6. OWA sees Word 2007 docx's as zip files (save to disk, rename as .docx)
    7. Service advisory: NEC Monitor bases are breaking (show and tell)
    8. Reminder: Touchpads and Trackballs available per LBM request for staff
    9. Remidner: Need replacement headphones?
    10. MCFL Tech Support assuming L/O server, MARINet PC support
    11. Weird Projects: installing surveillance cameras at MCI Nov. 21

  2. Topics

    1. Media Readers for staff and public PCs
      1. Type 19 PCs have media readers
      2. They hold various card types (SD, Memory Stick, CF) common to cameras and PDAs
      3. Each slot has a drive letter (E:, F:, G:, H:, I:)
      4. USB drives may end up before or after all the media drive letters (so E: or J:)
      5. Steps to help with use on public PCs?
      6. We will retrofit public PCs (or staff) as needed or requested
      7. Try to buy cameras that use some standard type of media card
    2. Office 2007: We have learned a few things
      1. Encore for Office 2007 Cheatsheet and the Talking points
      2. It's easy to set default save type to .doc (97-03 format): Office Button, Word Options, Save
      3. Menu Ribbon can "AutoHide"
      4. We can leave previous Office versions on your PC, except for Outlook
      5. Most 2007 problems: Outlook: contacts, pst's, pab's and the rules wizard
    3. Library Online Upgrade:
      1. Outages: what's causing them?
      2. Monitoring LO Server (show, and tell)
      3. Current issues: communications, reporting and deciding on configurations among whole L/O constituency
      4. Supervision of L/O is still MARINet (Deb)
      5. Future upgrades are mandatory, but should be less dramatic
    4. Training and informational issues raised:

      Tech Support Info Home
      Created Oct. 8, 2008 dtm