Marin County Free Library Technical Services
Marin County Technology Users Group
Apr. 9, 2009, 8:30 a.m. to 10:00 a.m.
South Novato Library
- Bolinas has a new Express Lane Self Check.
- E-commerce is on the Express Lane Self Checks, eventually will also be on the 3M Self Checks.
- April 1 virus was a non-event.
- We'll be installing Microsoft's Silverlight on PCs for using Tutor.com.
- Legal Zoom (.com) may require Adobe Reader update to v.9.1.
- Internet Explorer 8.0 is out
- First, IE 6.0 is out of date, please check your PCs and we'll upgrade to IE 7.0 as needed.
- County IST has prohibited IE8, though we're in the testing phase here
- See Microsoft's list of
features in IE 8, or the
Wikipedia article on IE 8.
- Lots of enhancements to the tab system
- InPrivate Browsing
- Web Slices
- Search Suggestions
- Smart Screen Filter
- Windows 7 uses only IE 8, but it's still under development, as it will have additional features
- Help Desk Software Test: Request Tracker
- It's open source (free)
- It can send mail when tickets are closed
- We can set it up so that people can submit their own tickets
- The Continuing Story of Library Online
- Fix for expired card problem in the works
- Envisionware Task Force wrapping up for now
- We will be looking at the remote printing module for laptop printing
- Windows Update: quick refresher
- Ways in which Update launches (manually, automatically, check control panel)
- To run manual update, either use link in Menu (usually called Microsoft update) or navigate directly to update.microsoft.com (in IE!)
- Do the updates on staff machines (demo, use the Express button, we usually do critical updates)
- Don't update frozen machines (Public Internet PCs) without thawing them
- Windows Genuine Advantage Nofification what it is and how to run through it
- Training and informational issues raised:
Tech Support Info Home
Created March 11, 2009